FAQs
How long does dispatch take after I place an order?
Most Clarity Glam abayas are made to order rather than pulled from ready stock, which allows us to maintain the quality and finishing our pieces are known for. Once your order is confirmed, dispatch typically takes 8–10 working days. We know this requires a little patience, and we appreciate it because this timeframe reflects the care that goes into preparing each piece individually rather than mass-producing it in advance. You will be notified once your order has been dispatched.
Do you offer free delivery across Pakistan?
Yes. Clarity Glam offers free delivery nationwide, so wherever you are in Pakistan, you can shop our collection without additional delivery charges. Delivery time may vary slightly depending on your city or region and begins once your order has been dispatched.
What is your return and exchange policy?
We offer a 7-day Return & Exchange Policy. If there is an issue with your order, you can contact us within 7 days of receiving it to arrange a return or exchange. Our team will guide you through the process and work with you to resolve it as smoothly as possible.
What does "Made-to-Order" mean?
Made-to-order means your abaya is prepared specifically after you place your order rather than shipped immediately from pre-made stock. This allows us to focus on fabric quality, fit, and finishing for each piece individually. The preparation period is typically 8–10 working days before dispatch.
Do I get a free matching scarf with my abaya?
Yes. Every Clarity Glam abaya comes with a complimentary matching scarf at no extra cost. We carefully pair each abaya with a matching scarf so you receive a complete and elegant look.
Is Cash on Delivery available?
Yes. Cash on Delivery (COD) is available across Pakistan. You can pay when your order arrives instead of paying online in advance.
Can I inspect my parcel before paying?
Parcel inspection before payment is available where our courier partner allows this service. Availability may vary by city and courier policy. If this feature is important to you, please contact us before placing your order.
What payment methods do you accept?
At the moment, Clarity Glam primarily offers Cash on Delivery (COD). If you have questions regarding payment options, feel free to contact our team before placing your order.
What fabrics do you use?
We use premium-quality fabrics, including Nida Fabric, known for its smooth texture, elegant drape, and comfortable feel. Fabric may vary depending on the design of each abaya.
How do I choose the right size?
Each product page displays the available sizes. If you're unsure which size will fit you best, simply contact us on WhatsApp with your measurements, and our team will gladly help you choose the right size.
Can I track my order?
Yes. Once your order has been dispatched after the 8–10 working day preparation period, you'll receive tracking information so you can follow your parcel until delivery.
How should I care for my abaya?
To keep your Clarity Glam abaya looking beautiful for years, we recommend gentle washing, avoiding high heat, and taking extra care with embroidered or embellished designs.
How can I contact Clarity Glam?
You can contact Clarity Glam directly through WhatsApp for assistance with orders, sizing, fabrics, delivery, returns, or any other questions.
Do you ship internationally?
Currently, Clarity Glam offers delivery only within Pakistan, with free nationwide shipping. If you're located outside Pakistan, please contact us to discuss possible shipping options.
What occasions are Clarity Glam abayas suitable for?
Our abayas are suitable for daily wear, Eid, Umrah, formal events, family gatherings, and special occasions. They are designed to combine elegance, comfort, and modest fashion.
Can I cancel or change my order after placing it?
Since most orders are made-to-order, please contact us as soon as possible if you wish to cancel or modify your order. We'll do our best to accommodate your request before production begins.
Why should I choose Clarity Glam?
Clarity Glam offers premium-quality abayas at affordable luxury prices, along with free nationwide delivery, a complimentary matching scarf, Cash on Delivery, parcel inspection (where available), and a 7-day Return & Exchange Policy. Our goal is to provide elegant modest fashion with outstanding customer service.